People book with us for 2 main reasons. 1) Certainty that someone will be there to provide them with their transport. 2) Professionalism.
It is important that when we pickup a passenger that a good impression is set from the beginning. This starts with the way the driver presents themselves by the way that they are dressed.
The minimum dress requirement is "Smart Casual". For men this is
A bad review from a customer costs us thousands of dollars in lost business.
We respect your right to dress they way your wish. If this is not acceptable to you please let us know so we can remove you from our system.
Please note that we ask every customer to give us a feedback after a trip by way of a quality score.